FAQ

Prefer to chat with us over the phone? Call us at 604 621 5001.

Training Day Cafe offers fast, easy and convenient meal options. We are there to make sure that you've got the food you need to help you get through busy days without sacrificing the quality food you love. We offer monthly features and a menu that is customizable to your meal needs and preferences. With so many options to choose from, you are able to keep your meals both to your taste and interest.

No. A lot of time, effort, and money goes into preparing each order. Once your meals are prepped, there will be no refunds on your order.

If you need to cancel your order we ask that you contact us directly before your cooking day by 8pm for a full refund. Any cancellation made after this time will not be refunded. We have to be really strict about cancelling orders due to the fact that once your order has been placed we then proceed to purchasing and prepping/marinating all items before they actually get cooked on your pick up day. This means that even though you don’t actually receive your meals till your pick-up date there has already been money and labor invested in your order. We apologize for any inconvenience this may cause you.

We very proudly offer vegan and vegetarian options on our menu, 100% free of any animal products. We change our vegan option every 2 months. Custom meals are available to purchase.

Yes! Our meals are made fresh to last approximately 4 days in a refrigerator, and are made without any preservatives. If you are ordering meals for 6 or 7 days we recommend that you freeze the meals that will be eaten after the 4th day.

Meals with seafood, black beans and broccoli should be eaten first.

To ensure the quality of our meals we recommend that you microwave your meals no longer than 2 minutes or until heated all the way through. When possible, warm your meals stovetop, in an air fryer or in the oven.

We ask that if you have any food allergies (i.e. fish, nuts, dairy, etc.) that you please let us know in the notes section of our checkout. If you are unsure whether we can accommodate your allergies, please contact us prior to ordering. You can email us at mealprep@trainingdaycafe.com

We have a list of pick up locations available at check out including locations in Cloverdale, Surrey, Abbotsford, Mission, downtown Vancouver.

We ask that all orders are placed by the following times:

Sunday at 8pm for Monday cooking – Monday pickup in Surrey.

Monday at 8pm for Tuesday cooking – Tuesday pickup in Surrey, Kits or downtown Vancouver

Tuesday at 8pm for Wednesday cooking – same day pickup in Surrey, after 3 pm pickup in Abbotsford (no delivery downtown on Wednesday)

Thursday at 8pm for Friday cooking – same day pickup in Surrey, Kits or downtown Vancouver

Friday at 8pm for Saturday cooking – same day pickup in Surrey, after 3 pm pickup in Abbotsford

The one-time order is a one-time order only. You order exactly what meals you want for one pick up. If you’d like to purchase a package and redeem your meals gradually, purchase the package and get in touch with us at mealprep@trainingdaycafe.com to set up your pick up schedule.

The weekly subscription provides you with a week’s worth of food, each week without having to place an order. All you have to do is select your meals or leave it up to us, and they will be prepared like clockwork each Sunday and Wednesday, so you can eat and live healthy each week. The weekly subscription saves you time and money, and can be set up via email with our staff at mealprep@trainingdaycafe.com

With a monthly subscription you receive your fresh meals on the same day on a weekly basis consecutively for four weeks. With a monthly subscription you save on meals. ***By default, monthly subscriptions do not auto-renew. ***

Up to 3-4 days in the BPA-free containers provided. Meals with black beans, broccoli or fish should be eaten in the first 72 hours.

All meals are cooked fresh in a certified commercial kitchen. Each meal is portioned, weighed and individually packaged in a microwavable, environmentally friendly, BPA free container.

Yes. We have all required health certified training, location licenses and necessary food safety certifications. We also have a holistic and functional health nutritionist on staff creating our recipes and meals.

Each meal is individually proportioned and packaged in a microwavable, environmentally friendly, BPA free container. Our meals do not have macros or nutritional information on the container, but that information is available on our website.

There is no minimum order or commitment; you can choose all of your meals and snacks a la carte.

Yes, we do offer gluten free meals upon order and request. Please confirm allergies and intolerances prior to placing your order as some items are batch prepared and substitutes are not available. You can confirm prior to ordering by emailing us at mealprep@trainingdaycafe.com

Yes. We have some items that our creative staff has created, and you are able to order customized meals as well.

Yes. Purchasing a package is a pre-payment of a certain amount of meals. You may pick your meals, how often you’d like them, and how many you’d like each time you order. You do not have to order all of your meals at once.

Yes! Schedule a time to chat with our nutritionist so we can go over pricing and options for your plan by emailing nutritionist@trainingdaycafe.com

Feel free to contact us by email mealprep@trainingdaycafe.com and someone will be in touch to answer your questions.

Please note our phone line is not monitored while we are in the kitchen.

You can leave us a voicemail and someone will get in touch with you.

Want to know more?

Call us at 604 621 5001 for all meal prep inquiries. For all in-store inquiries, please call 604 593 1277.

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