FAQ

Got any questions?

Training Day Cafe offers fast, easy and convenient meal options. We are there to make sure that you've got the food you need to help you get through busy days without sacrificing the quality food you love. We offer monthly features and a menu that is customizable to your meal needs and preferences. With so many options to choose from, you are able to keep your meals both to your taste and interest.

No. A lot of time, effort, and money goes into preparing each order. Once your meals are prepped, there will be no refunds on your order.

If you need to cancel your order we ask that you contact us directly before your cooking day by 11:59pm for a full refund. Any cancellation made after this time will not be refunded. We have to be really strict about cancelling orders due to the fact that once your order has been placed we then proceed to purchasing and prepping/marinating all meals before they actually get cooked on your pick up date of either Tuesday, Wednesday, Friday or Saturday. This means that even though you don’t actually receive your meals till your pick-up date there has already been money and labor invested in your order. We apologize for any inconvenience this may cause you.

We very proudly offer vegan options on our menu, 100% free of any animal products. We change our vegan option every 2 months.

Yes! Our meals are made to last approximately 5 days in a refrigerator if you are ordering meals for 6 or 7 days we recommend that you freeze the meals that will be eaten on the 6th and 7th day.

To ensure the quality of our meals we recommend that you microwave your meals no longer than 2 minutes or until heated all the way through. When possible, warm your meals stovetop.

We ask that if you have any food allergies (i.e. fish, nuts, dairy, etc.) that you please let us know immediately after your order has been placed. You can call or text us at 604 621 5001.

We have a list of pick up locations available at check out. If you’d like to arrange a pick up elsewhere, please call us at 604 621 5001.

We ask that all orders are placed by the following times:

Monday at 11:59 pm for Tuesday cooking – same day pickup in Surrey.

Tuesday at 11:59 pm for Wednesday cooking – same day pickup in Surrey, next day pickup in all other locations.

Thursday at 11:59 pm for Friday cooking – same day pickup in Surrey

Friday at 11:59 pm for Saturday cooking – same day pickup in Surrey, next day pickup in all other locations.

The one-time order is one week’s worth of healthy meals, delivered to your pick-up location of choice. Select your meal package and then select your meals for the week. Your meals will be available for pick up on the same day or the next day.

The weekly subscription provides you with a week’s worth of food, each week without having to place an order. All you have to do is select your meals or leave it up to us, and they will be prepared like clockwork each Sunday and Wednesday, so you can eat and live healthy each week.

With a monthly subscription you receive your fresh meals on the same day on a weekly basis consecutively for four weeks. With a monthly subscription you save on meals. ***By default, monthly subscriptions do not auto-renew. ***

Up to 3-5 days in the air tight containers provided.

All meals are cooked fresh in a certified commercial kitchen. Each meal is portioned, weighed and individually packaged in a microwavable, environmentally friendly, BPA free container.

Yes. We haveall required health certified training, location licenses and necessary food safety certifications. We also have a holistic and functional health nutritionist on staff creating our recipes and meals.

Each meal is individually proportioned and packaged in a microwavable, environmentally friendly, BPA free container.

There is no minimum order or commitment; you can choose all of your meals and snacks a la carte.

Yes, we do offer gluten free meals upon order and request.

Feel free to contact us by email mealprep@trainingdaycafe.com or call us at (604) 621 5001.

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With Meal Prep you get a five star customer support. As with all our store you will receive our 100% rock solid support..

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