Terms & Conditions

Last updated: December 2025

Welcome to Training Day Cafe (“we,” “us,” or “our”). These Terms & Conditions govern your use of our website www.trainingdaycafe.com, our meal prep services, nutrition coaching services, online intake forms, and all related communications.

By accessing our website, placing an order, completing an intake form, or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our services.

1. Services Provided

Training Day Cafe provides:

  • Prepared meal services
  • Nutrition coaching and wellness guidance
  • General nutrition education
  • Online ordering and intake forms

Our services are intended for general wellness and educational purposes only.

2. Nutrition & Wellness Disclaimer

Training Day Cafe does not provide medical advice.

Our services:

  • Do not diagnose, treat, cure, or prevent any disease
  • Do not replace medical advice from a physician or healthcare provider

Nutrition coaching and meal recommendations are based on the information you voluntarily provide and are intended for general guidance only.

You are responsible for consulting a qualified healthcare professional before making dietary changes, especially if you:

  • Have a medical condition
  • Have food allergies or intolerances
  • Are pregnant or breastfeeding
  • Are taking prescription medications

3. Client Responsibility & Accuracy of Information

You agree to:

  • Provide accurate and complete information in intake forms
  • Disclose food allergies, sensitivities, and medical considerations
  • Review ingredient lists and labels when provided

Training Day Cafe is not responsible for adverse reactions resulting from:

  • Undisclosed allergies
  • Inaccurate or incomplete intake information
  • Failure to follow professional medical advice

4. Orders, Payments & Pricing

  • All prices are listed in Canadian dollars (CAD) unless stated otherwise
  • Payment is required at the time of order
  • Prices and menu items are subject to change without notice
  • Promotional offers are subject to terms and availability

Payments are processed securely through third-party payment processors. We do not store payment details.

5. Pickups, Delivery & Storage

  • Pickup times and locations will be communicated at the time of order
  • Customers are responsible for timely pickup
  • Meals should be stored and handled according to provided instructions

Training Day Cafe is not responsible for:

  • Spoiled meals due to late pickup
  • Improper storage after pickup
  • Meals left unattended after pickup windows

6. Refunds, Credits & Cancellations

Due to the perishable nature of food:

  • All meal sales are final
  • No refunds are provided for missed pickups
  • No refunds for change of mind or preference

Credits or replacements may be issued at our discretion in cases of:

  • Incorrect orders
  • Verified quality concerns reported promptly (within 24 hours of prep/pick up)

Nutrition coaching services, packages, or prepaid plans:

  • Are non-refundable once initiated
  • May have expiration dates, which will be communicated at purchase

7. SMS & Email Communications

By providing your phone number or email address, you consent to receive:

  • Order confirmations
  • Pickup reminders
  • Service updates
  • Marketing messages (where permitted)

You may opt out of:

  • Marketing emails by using the unsubscribe link

Message and data rates may apply.

8. Website Use & Intellectual Property

All content on this website—including text, images, logos, menus, branding, and materials—is the property of Training Day Cafe.

You may not:

  • Copy or reproduce content without permission
  • Use branding or materials for commercial purposes
  • Misrepresent your affiliation with Training Day Cafe

9. Limitation of Liability

To the fullest extent permitted by law, Training Day Cafe is not liable for:

  • Any indirect, incidental, or consequential damages
  • Health outcomes or results from nutrition coaching
  • Allergic reactions or adverse effects
  • Website interruptions or errors

Your use of our services is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Training Day Cafe, its owners, employees, and contractors from any claims, damages, or liabilities arising from:

  • Your use of our services
  • Violation of these Terms & Conditions
  • Inaccurate information provided by you

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how personal information is collected and used.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

Continued use of our services constitutes acceptance of any changes.

13. Governing Law

These Terms & Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

14. Contact Information

For questions regarding these Terms & Conditions:

Training Day Cafe
📧 Email: info@trainingdaycafe.com
🌐 Website: www.trainingdaycafe.com

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